DealWatch™ | ExactID™

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DealWatch™
One of the best ways to reduce your compliance risk is to handle every deal consistently. Each employee following the same process from deal initiation to close is a critical first step. DealWatch helps you ensure consistency in one integrated solution.

DealWatch provides you with a safe, reliable method of accessing your deal activity, quickly and easily. It also provides safeguards such as limited access to sensitive information based on a user’s role and permissions at the dealership.

With DealWatch, you can capture and securely store deal documents, such as service contracts, buyer’s orders and deal stips, from outside the DealerTrack platform through scanning or uploading. Documents from external sources are seamlessly and securely stored in the customer’s electronic folder alongside documents generated within DealerTrack.

• Document customer intent by obtaining electronic signatures
• Automatically store documents in an electronic filing cabinet
• Scan/upload external documents
• Manage access to customers’ personal information

ExactID™
DealerTrack helps put customer identity concerns behind you, every step of the way. Verify your customers’ identities and reduce your exposure to identity theft and fraudulent transactions.

With ExactID™, you can be confident your employees can consistently check your customers’ identities and OFAC status for every deal.  ExactID flags any potential OFAC match on screen for immediate action and informs you of what steps to take in the event of a positive hit.  ExactID also helps verify a customer’s identity by comparing their presented information against various data sources for inconsistencies, giving a score that’s easy to interpret and reasons why a potential problem may exist.

Add a second layer of authentication to feel confident that a low scoring customer checks out with out-of-wallet, a tool available with ExactID.  Out-of wallet provides you with authentication questions to ask the customer that anyone but the actual individual would likely have trouble answering. Once completed, you’ll be informed of how many questions the customer correctly answered, helping you make a more informed decision about whether or not to continue with the transaction and ultimately reducing your risk of selling a car to an identity thief.

• Check every customer, cash or credit, against the Treasury Department’s OFAC SDN (Specially Designated Nationals) List
• Verify that every customer you do business with is who they say they are
• Further authenticate a customer’s identity through Q&A